Lorraine Heath

Tell us about your role and your main focus
I’m the Practice Manager and my day consists of way too much to list in one sentence. But lots of general office duties along with database management, HR tasks, finance, IT support and managing the wider office team.

What key skills or experience specifically make you shine?
Being super-efficient and organised with excellent multi-tasking ability! It’s a must for a job like mine.

What’s the best thing about your job?
Looking at lovely properties all day and speaking to lots of different people, both in and out of the office.

What’s the biggest challenge in your work?
People that make things more difficult than they need to be! I like a smooth and efficient working day but it doesn’t always work out like that!

What do you think makes Desbruslais a great company to be part of?
We have a great team and a decent boss! And I don’t have to say that, I really mean it.

What does your perfect weekend look like?
Well, I’d love to go on a city break every weekend but in reality it mostly consists of standing in the cold and rain watching the kids play football (which I actually do also love).